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Privacy Policy

1. Overview

This Privacy Policy explains how The Complete Divorce (“Company,” “we,” “us”) collects, uses, stores, and protects your information when you use our website, platform, and subscription services.

By using our Services, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide

  • Name
  • Email address
  • Payment information (processed securely by third‑party providers)
  • Information entered into automated forms
  • Uploaded documents (if applicable)

2.2 Automatically Collected Information

  • Device information
  • IP address
  • Browser type
  • Usage data (pages visited, features used)

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Services
  • Process subscription payments
  • Improve platform performance and user experience
  • Communicate updates, billing notices, and support information
  • Generate automated forms based on your inputs
  • Maintain security and prevent fraud

We do not sell your personal information.

4. Subscription Billing Information

Payment information is handled by secure third‑party processors.
We do not store full credit card numbers on our servers.

Your billing information is used solely for:

  • Monthly subscription charges
  • Failed payment notifications
  • Account verification

5. Document & Form Data

Information you enter into the platform is used to:

  • Populate automated divorce forms
  • Generate personalized checklists and guidance

We do not review your entries for legal accuracy.

6. Sharing of Information

We may share information with:

  • Payment processors
  • Hosting providers
  • Customer support tools
  • Analytics platforms

We do not share your information with attorneys, courts, or government agencies unless required by law.

7. Data Security

We use industry‑standard security measures to protect your information.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Update your information
  • Opt out of marketing communications

To submit a request, contact [email protected].

9. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services.
You may request deletion of your account and associated data.

10. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically.
If you are a subscriber, you will be notified of material changes.

12. Contact

For privacy-related questions:
[email protected]