Pricing, Refunds & Payments
How does the monthly subscription work?
When you subscribe, you’ll be charged on a monthly recurring basis. Your subscription renews automatically each month unless you cancel before the next billing date.
When will I be charged?
You can pay your monthly fee to our divorce plan after signing up. The fee will be on a monthly recurring basis and charged on the same date (every month) until you complete your divorce using our services. You can cancel your subscription anytime.
Can I get a refund?
No. The Complete Divorce does not offer any refunds because the program is already more affordable than most California services and offers a month-to-month subscription you can cancel anytime.
Are payments secure with The Complete Divorce?
Yes. We use Stripe, a trusted independent payment gateway. The Complete Divorce does not store your card details.
Do I need to enter my credit card info to sign up?
No. Credit card information is only required when you purchase the DIY Plan or divorce add-ons.
Will I get a refund if I cancel early?
No. Subscription fees are non-refundable.
What happens if I cancel my subscription?
If you cancel your subscription your access to subscription features and the associated ‘divorce strategy meeting’ will also be canceled.
What payment methods do you use?
We accept credit and debit cards (Visa, MasterCard, and others) and digital payment platforms like PayPal and Stripe. All payments are processed securely through encrypted gateways.
Are court filing fees included in your subscription?
No. Court filing fees ($435–$450) are not included in the DIY plan, but we can facilitate payment to the court on your behalf.
Can I pause my subscription?
No. We do not currently offer a pause option. You may cancel and re-subscribe at any time.
Are there any hidden charges?
No. There are no hidden fees. You will only be charged the amount shown on the pricing page.
Will I receive an invoice or receipt?
Yes a receipt or invoice will be emailed to you after every successful payment. You can also download invoices from your account.
What happens if my payment fails?
If a payment fails we’ll automatically retry the charge. And you’ll also receive a notification to update your payment method. Your access may be temporarily restricted during payment process incompletion.
Our Program Features FAQ
What are add-ons?
Add-ons are optional features or services that can be purchased in addition to your main subscription plan. They allow you to customize your subscription based on your specific needs.
Are add-ons included in my subscription?
No. Add-ons are not included in the base subscription unless explicitly mentioned. They are billed separately.
What features does The Complete Divorce offer?
The Complete Divorce offers numerous features to California couples so that they can have an affordable and lawyer-free divorce. Our features include the following:
- An MSA Builder
- A Parenting Plan
- Court-Approved Forms
- County-Specific Forms
- 24/7 Customer Care Support
- Printable & Downloadable Forms
- Bi-Weekly Divorce Expert Webinar
- One Shared Platform for Both Spouses
Can I make changes in the paperwork online?
Yes, you can make unlimited changes or edits in the paperwork.
Can I use The Complete Divorce Portal on mobile?
No, The Complete Divorce is a web application and thus can be accessed only on a laptop or desktop computer.
How can I contact The Complete Divorce Support Team?
You can contact us through ‘
[email protected]’ for your questions regarding divorce paperwork, using the platform, 24/7 support, etc.
Privacy & Services FAQ
Is The Complete Divorce secure?
Yes, it’s a 100% secure and legit platform. We use multifactor authentication to protect your and your spouse’s data.
Is your online divorce program safe and legal in California?
Yes, our online divorce program is safe and legal. To ensure security and protect you and your data, we use secure servers, payment gateways, and multifactor authentication. This is how we protect our customers from unauthorized access and accidental data loss.
Can you help me with the property division?
Yes, we help couples with property and asset division. For questions or solutions, we also arrange bi-weekly divorce webinars with divorce expert Dina Haddad to help with complex matters like property division and support calculations.
What if I just need an MSA or parenting plan?
Yes, you can always get a standalone MSA or parenting plan for $100 and $150 respectively. We offer an MSA and comprehensive parenting plan for the entire USA, not just California.
Eligibility FAQ
I don't have kids. Would The Complete Divorce still work for my situation?
Yes, The Complete Divorce can help all uncontested divorcing couples, those with kids and without kids.
Does The Complete Divorce work for legal separation?
Yes, it helps legal separation couples too and has helped many in the past.
Does the program work for same-sex couples?
No, it does not work for same-sex couples.
Is your program suitable for high-conflict divorces in California?
No, our online divorce program is specifically designed for uncontested divorces, where both spouses agree on all terms, such as property division, custody, and support. If your situation involves a high-conflict or contested divorce with complex legal disputes, our program may not be the right fit.
Does The Complete Divorce suitable for high-conflict separations?
No, The Complete Divorce is best suited to former couples who are still amicable, and it is designed for couples who want to work out their arrangements relating to their children, money, and property simply and fairly.
Does The Complete Divorce work for highly contested couples?
No, it does not. But it helps couples with slight disagreements. It’s designed to process amicable separations or simply the ones in which the couples can cooperate and work out their arrangements.
What if we've slight disagreements in our divorce?
Yes, we help parties with slight disagreements. We offer strategy sessions to help parties mediate and turn disagreements into agreements.
